Refund & Return Policy
At Your1StopSuper, we want you to be happy with your purchase. If you are not satisfied with an eligible purchase, you may request a return within 30 days of receiving your order.
Eligibility for Returns
To be eligible for a return:
The return must be requested within 30 days of delivery.
The item should be unused and in its original condition, when reasonably applicable.
Items should be returned with their original packaging and accessories when reasonably possible.
Certain products may not be eligible for return because of their nature, condition, or applicable law.
Items That Arrive Damaged, Defective, or Incorrect
If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible at jeshansen777@gmail.com.
Please include your order number and, when helpful, photographs showing the problem. We will work with you to determine the appropriate resolution.
For approved returns involving defective, damaged, or incorrect merchandise, Your1StopSuper will cover the reasonable return shipping cost.
Change-of-Mind Returns
For eligible returns that are not the result of a defective, damaged, or incorrect item, the customer is responsible for return shipping costs.
Original shipping charges are generally non-refundable unless required by applicable law or the return is the result of an error on our part.
Refunds
Once an approved return is received and inspected, we will notify you regarding the status of your refund.
Approved refunds will be issued to the original payment method. The time it takes for a refund to appear in your account may vary depending on your payment provider or financial institution.
How to Request a Return
To request a return, contact us at:
Email: jeshansen777@gmail.com
Please include:
Your order number
The item you would like to return
The reason for the return
Photos, if the item is damaged, defective, or incorrect
If your return is approved, we will provide the applicable return instructions.
Return Address
Approved returns should be sent to:
Your1StopSuper
2597 N 770 W
Clinton, UT 84015
United States
Please do not send merchandise to this address until your return has been approved and you have received return instructions from us.
Questions
If you have questions about a return or refund, contact us at jeshansen777@gmail.com.
